When Kordia IP Architect Regan Hughes developed a ‘tweeting’ relationship with Lanworx Chris Hoffmann, he discovered that Chris was running a Managed Ethernet RFP for the Human Rights’ Commission – an RFP that Chris hadn’t considered approaching Kordia about.
“It hadn’t even crossed my mind to talk to Regan about it,” says Chris. “Kordia’s a big company with an impressive suite of large customers – I didn’t think they’d be interested.”
But that’s where Chris was wrong. With seven RFP respondents - ranging from the ‘Mini’ WAN solution for around $5,000 a month, to the ‘Rolls-Royce’ solution offering submitted by the incumbent (featuring a jaw-dropping 300% price increase) – Kordia was perfectly poised to step in and propose a right-size solution for the right price.
An unstable networking environment between the Human Rights’ Commission offices in Auckland, Wellington and Christchurch, and poor customer service from the incumbent are both about to be replaced by a fully managed IP network solution.
Business Internet services will be delivered before Christmas, with the OnKor WAN due in January and Voice services under discussion for later in the year.
Selective outsourcing of the company’s WAN operation means that the IT team at the Human Rights’ Commission will retain complete network visibility and control.
Kordia’s service management centre provides real-time WAN network management and IP network monitoring. Operating 24/7, Kordia staff can identify any issues and resolve the business problem - not just the network fault.
For more information, please contact: