Digital Microwave Radio (DMR) technology solution to remote plant communications
Like Kordia, Miraka was a relatively recent entrant to an industry dominated by large and more established players. When Miraka built a brand new, state of the art dairy processing plant in Mokai, 27km northwest of Taupo, they needed a state of the art voice and data link to match.
The remote location of the new plant proved to be a major challenge for the big provider initially approached for a quote. Two options were given – link to the outdated copper network, which was incapable of meeting the data requirements of the site, or lay a new fibre optic connection, at considerable expense and delay. Both were unworkable for the dairy processing company, and they were forced to look elsewhere for a solution.
Kordia were asked to respond to the challenge of delivering to Miraka’s requirements within a tight timeframe. A team of engineers immediately got to work testing the feasibility of utilising Digital Microwave Radio (DMR) to reliably transmit data and voice to and from the site.
Jason Sheriff, Financial Controller at Miraka, says he was impressed by the expertise demonstrated by the Kordia team, and the steady stream of communication he received throughout the project.
“I was kept completely in the loop, with weekly progress reports and alerts on any potential obstacles. Since the data and voice link has gone live, the level of service has been excellent. I get a call direct from a Kordia engineer within minutes of any issues that may arise”
“Since this was a brand new site and we didn’t have existing usage information to base our requirements off, it’s a real credit to Kordia that they were able to deliver the right sized solution for us. We’ve had no bandwidth issues at all since the link has been live – everything is going just as we wanted.”
In a nutshell…
The remote location of the new plant proved to be a major challenge for the big provider initially approached for a quote.
“Given how well this implementation went and the network’s current performance, I would definitely go back to Kordia as a starting point for any future telecommunications requirements.”
Jason Sheriff, Financial Controller at Miraka