MIRRORWAVE

When the afternoon blues get the better of business

Consistent internet speed was the major factor behind deciding on Kordia as a provider.

Problem

With 80 per cent of its business conducted with overseas clients, Auckland-based MirrorWave couldn’t afford to have inconsistent internet speeds.

“We found that come around 3 or 4pm our internet speeds slowed down significantly which really hampered our communication, “says MirrorWave Programme Director and Co-Founder Jeannie Stewart.

“Communications technology is important for us because we are dealing with people around the world all the time. We need a reliable provider that makes sure we have no down time in our IT or voice communications,” says Stewart.

Without reliable internet MirrorWave was nervous in delivering round-the-clock services to its clients.

Solution

Consistent internet speed was the major factor behind deciding on Kordia as provider. “All our software systems are cloud-based so reliable, fast internet is non-negotiable as far as we’re concerned. And that’s why we chose Kordia because its service is very reliable,” Stewart says.

Kordia can offer a consistent network service because of its dedicated team of experts. Qualified engineers proactively monitor your network 24-7, resolving any issues as they occur, often before a customer is even aware of them.