WHAT IS ONKOR?

OnKor is an award winning converged network solution for businesses; delivering voice, video and data all over one smart pipe.

Business Grade Converged Network

While other telecommunications solutions simply deliver bigger pipes to maintain network performance, Kordia’s OnKor Network provides network management tools allowing business es to maximise their current bandwidth allocations to ensure high performance at all times

OnKor Managed Network

Take the weight off your shoulders

Finding a network partner who can deliver everything you need—on time and on budget—needn’t be a headache. We already do it for some of New Zealand’s most demanding companies with our OnKor solution.

As the only telco dedicated to serving our nation’s businesses, we’ve probably solved a problem just like yours. But we don’t take anything for granted. No two clients come to us with exactly the same issues. And it’s these specific challenges that keep our engineers happy. But let’s start with the basics.

Depend on our technology

Our six decades in broadcasting have tested our network against the harshest conditions. Which is why clients with ‘life or death’ network demands choose us. So no matter what the technology—from fibre to satellite, or WiFi to CCTV—you can count on us to make the connection.

‘What do you need?’

We start with that simple question. You tell us whatever pain you’re experiencing—and the results you hope to achieve. We probe further, going beyond curing these symptoms to solve your root problem.

In our experience, clients have usually tried other operators and found they can’t deliver. Sometimes the problem is technical, often it’s about committing to your timeline. Our willingness to customise our solution to your needs has led to our internal mantra: ‘Sure we can’.

How can we be so certain? First, unlike our competitors, we don’t outsource anything. We own the whole process. So the engineer who shows up on site is a Kordia employee. Moreover, we have a level of rigour that many find surprising. Apparently small details—such as the way we label every cable—save time, effort and money later on.

True service? Believe it

From the moment you hire us, you’re dealing with experts. While we can do what the major operators can do, our agility means we can also address gaps they can’t afford to service. Or resolving an issue where others have failed, such as delivering last-mile links to all your sites—no matter how dispersed around the country.

And once things are up and running, you don’t go through a level-one call desk. When you call us, you speak directly to someone who can help. So there’s no going around the houses until you’ve forgotten why you called. Our sophisticated monitoring tools often spot problems outside our own solution, such as air-conditioning—a proactive approach that means we’ll likely contact you before an issue even comes up on your radar.

Approachable people who ‘get it’

We’re proud of the engineers and account managers on our team. As a sales-based, project-driven company everyone understands the need to get the job done. We give you the right cost first time, with no surprises when it comes to rollout.

Because we run what we call a CIO-centric operation so you’ll find us collaborative, not competitive. Our aim is to make you look good—whether to your boss, or your customers. We develop real relationships with CIOs and IT managers, and often end up advising on issues beyond our original remit.

With 99.998% uptime, we can claim extreme reliability. But in this business, those two in ten thousand instances still need fixing. The way we handle these sets us apart from other operators. Simply put, we own the resolution—no blame or pointing fingers. We just do what’s needed to get things back on track, quickly with no fuss.

WHAT IS ONKOR?

OnKor is an award winning converged network solution for businesses; delivering voice, video and data all over one smart pipe.

Business Grade Converged Network

While other telecommunications solutions simply deliver bigger pipes to maintain network performance, Kordia’s OnKor Network provides network management tools allowing business es to maximise their current bandwidth allocations to ensure high performance at all times

OnKor: Key Benefits:

More than 'best efforts'

We built our network to withstand everything the elements can throw at it.

Owning the process

We don’t outsource our services. Our engineers work exclusively for us.

Talk to the expert

When you call us, the person who picks up can help you right away.

Proactive monitoring

Our tools give you true network visibility, so you can identify issues before they become problems.

We’d like to talk to you

For corporate-size clients, our managed network service, OnKor, puts you in the driving seat. You decide what kind of voice, data and video services you want. We deliver them to your sites—wherever you operate. Check out the core services we offer below.

The overwhelming majority of our customers come to us via a reference from a friend or colleague. No one who has switched to us has left us.

Get in touch and you’ll soon find out why